Apple Pay Worked on Desktop but Not Mobile

OK so — here goes.

What bothers me is nobody tells you this. Here is the thing: most merchants do not know this happens.

The Discovery

Turns out the checkout flow was corrupted. The most frustrating part? I found out from a customer.

I test religiously. I now check religiously. The most confusing part? It had been broken for weeks. The most confusing part? The fix took 30 seconds.

My New Routine

I now check religiously. The most expensive part? The fix took 30 seconds.

What I cannot get over is the platform should catch this. Eventually I found a workaround and the problem was resolved.

• Eventually I cleared the cache and everything worked again.
• What bothers me is nobody tells you this.

The Debugging

The reality: testing your own store is the only safety net. We malfunctioned and it lost me money. What I learned: you only find out when revenue drops. I spent 3 hours trying to debug what was happening.

• The reality: most merchants do not know this happens.
• I spent 4 days trying to figure out what was happening.

The Math

Turns out the code was incompatible. What bothers me is the platform should catch this. Eventually I contacted support and the problem was resolved. Here is the thing: most merchants do not know this happens.

1. What still gets me is this could have been avoided.
2. The conflict failed and it blocked checkout.
3. What I learned: testing your own store is the only safety net.

The setting got stuck and it lost me money.

The Fix

Turns out the script was corrupted. The most infuriating part? Shopify did not alert me.

1. What still gets me is nobody tells you this.
2. The reality: most merchants do not know this happens.
3. I spent a month trying to debug what was happening.
4. I now check every day.
5. The update froze and it disabled payments.

Trust nothing, test everything. Especially after updates. Especially on mobile. Especially at 2 AM.