Those Purchase Notifications Are Mostly Fake

Here is a story I wish I did not have to tell.

What I cannot get over is this could have been avoided. The reality: you only find out when revenue drops. What I cannot get over is the platform should catch this. The store disappeared and it blocked checkout.

What I Tried

I audit religiously. I spent a week trying to isolate what was happening.

What I learned: you only find out when revenue drops.

How I Found It

I review religiously. What I cannot get over is there was no warning. The most embarrassing part? The fix took 30 seconds. I test before any launch.

What still gets me is nobody tells you this. The app failed and it hid the menu. What still gets me is there was no warning. The setting glitched and it hid the menu.

My Setup Now

The setting froze and it blanked the screen. I test before any launch.

• What bothers me is there was no warning.
• Eventually I contacted support and the problem was resolved.
• I spent a week trying to figure out what was happening.

The reality: testing your own store is the only safety net.

If you take one thing from this: test your store. Actually go through checkout. Right now. In incognito. On your phone.