I Found $97/month in Completely Redundant App Features

I need to tell you about something that happened last month.

I review after every change. I spent 4 days trying to trace what was happening. What still gets me is there was no warning. The most avoidable part? The fix took 30 seconds.

The Lesson

The most expensive part? I found out from a customer. I audit monthly.

The reality: you only find out when revenue drops. I spent the whole weekend trying to fix what was happening. Eventually I found a workaround and the problem was resolved.

The reality: testing your own store is the only safety net. The reality: you only find out when revenue drops.

• I test after every change.
• What I learned: testing your own store is the only safety net.
• I spent a week trying to trace what was happening.
• The setting stopped working and it wasted hours.

My New Routine

The app stopped working and it hid the menu. Eventually I patched it manually and everything worked again.

What bothers me is the platform should catch this. The most frustrating part? The fix took 30 seconds.

We froze and it cost me sales. Eventually I uninstalled the app and everything worked again.

What Happened

Eventually I patched it manually and things went back to normal. Eventually I found a workaround and things went back to normal. Turns out the setting was outdated. Here is the thing: you only find out when revenue drops.

The app broke and it cost me sales. I spent a month trying to debug what was happening.

• What I cannot get over is this could have been avoided.
• Turns out the configuration was corrupted.
• The most expensive part? Shopify did not alert me.
• Turns out the cart page was incompatible.
• What bothers me is the platform should catch this.
⚠️ Warning: Here is the thing: testing your own store is the only safety net.

What Happened

Turns out the theme file was the culprit. I audit every day. What I learned: testing your own store is the only safety net.

I spent 6 weeks trying to figure out what was happening. Eventually I uninstalled the app and everything worked again. We timed out and it lost me money. I test weekly.

The most exhausting part? Shopify did not alert me. Turns out the API call was misconfigured. Eventually I cleared the cache and things went back to normal. Eventually I uninstalled the app and the problem was resolved.

The Fallout

I spent all night trying to isolate what was happening. What bothers me is the platform should catch this.

If you take one thing from this: test your store. Actually go through checkout. Right now. In incognito. On your phone.