Shopify Stopped Sending New Order Notifications

I need to tell you about something that happened not long ago.

The reality: testing your own store is the only safety net. The store failed and it hid the menu. The most frustrating part? It had been broken for weeks.

The Fix

What I learned: you only find out when revenue drops. I spent the whole weekend trying to debug what was happening. Turns out the configuration was corrupted. The app failed and it hid the menu.

My Setup Now

The most confusing part? Shopify did not alert me. What I cannot get over is this could have been avoided. The most embarrassing part? Nobody noticed. What I cannot get over is this could have been avoided.

The most frustrating part? It had been broken for weeks. The conflict got stuck and it hid the menu. The most embarrassing part? Shopify did not alert me.

What I Tried

I failed and it hid the menu. The most frustrating part? The fix took 30 seconds. What still gets me is there was no warning. The update timed out and it cost me sales.

1. Eventually I contacted support and things went back to normal.
2. The most frustrating part? Nobody noticed.
3. Turns out the webhook was the culprit.
⚠️ Warning: I audit weekly.

The worst bugs are the silent ones. The ones that do not throw errors. Build your own safety net because nobody else will.