A Free Shipping Bar Covered My Navigation on iPhone

I need to tell you about something that happened not long ago.

Turns out the checkout flow was the culprit. We failed and it wasted hours.

My Setup Now

Turns out the code was outdated. Customers got stuck and it blanked the screen. Turns out the cart page was incompatible. What I cannot get over is there was no warning.

What still gets me is the platform should catch this. The most exhausting part? It had been broken for weeks. What still gets me is there was no warning.

Here is the thing: you only find out when revenue drops. I now check religiously. Eventually I uninstalled the app and everything worked again.

1. Eventually I cleared the cache and the problem was resolved.
2. The most confusing part? The fix took 30 seconds.
3. I spent the whole weekend trying to trace what was happening.
4. What I cannot get over is the platform should catch this.

What I Changed

I now check after every change. Customers glitched and it blanked the screen.

Turns out the configuration was outdated. The app timed out and it cost me sales.

My New Routine

I review monthly. Turns out the setting was outdated. The most unbelievable part? I found out from a customer.

• Here is the thing: most merchants do not know this happens.
• I spent a month trying to figure out what was happening.
• I now check monthly.
• I spent the whole weekend trying to trace what was happening.
• The checkout deleted and it cost me sales.
⚠️ Warning: What bothers me is there was no warning.

Trust nothing, test everything. Especially after updates. Especially on mobile. Especially at 2 AM.